There’s no maximum number of tickets in any of our support plans. With an annual support contract, you can ensure productive and uninterrupted support for your business.
No matter your plan, you’ll have a dedicated account manager to oversee your service, coordinate communication, and enhance quality through our Customer Success Manager.
We keep you updated at every step, from receiving your request, through diagnosis and analysis, all the way to ticket closure. Our approach is highly flexible, allowing us to coordinate with your team to clarify requests or review the solutions provided, with no additional fees.
Stop struggling with system bugs and overpriced packages. Our expert team is ready to provide the functional and technical stability your business deserves.
SELECTED PROJECTS
Our Expertise & Commitment
1
Step 1
Dedicated Audit
We conduct a thorough review of your Odoo environment, identifying custom modules, server health, and existing bottlenecks to establish a baseline.
2
Step 2
Channel Integration
We connect your team to our support ecosystem via email, live chat, or phone, ensuring your dedicated account manager is always within reach.
3
Step 3
Proactive Support
Our experts take over the heavy lifting, managing your tickets with competitive response times and providing ongoing system optimization.
We had a recurring traceback error that our previous partner couldn't solve for weeks. This team identified the Python conflict in hours. Their 7+ years of Odoo experience really shows when things get technical.
Daniel Sans
IT Director, Manufacturing Sector
They don't just promise fast support; they deliver it. Every ticket we've raised was acknowledged and diagnosed immediately. It’s a relief to finally have a partner that respects our business uptime
ritamjahed
Operations Manager, Logistics & Supply Chain
I was tired of overpriced support packages that limited our tickets. Their endless support model and fair pricing have made our Odoo maintenance sustainable for the first time.Thank you LiquidThemes!
myadesigns
Chief Financial Officer (CFO), Retail Group
Being able to communicate in Arabic and English made the implementation so much smoother for our regional teams. They understood our local accounting requirements perfectly
leandroMariotto
Head of Finance, Middle East Distribution
Our Dedicated Account Manager feels like a part of our own team. They don't just fix bugs; they suggest functional improvements that have streamlined our entire inventory process.
Kazim Shanaka
Warehouse & Inventory Lead, E-commerce Brand
The team's fluency in multiple languages, including various Indian languages, helped us coordinate support across our offshore branches without any 'lost in translation' issues.
ritamjahed
Global HR Manager, Tech Services Firm
From functional consulting to complex API integrations, they handle it all. We use the WhatsApp support channel for quick questions, and the response is always near-instant.Thank you LiquidThemes!
myadesigns
Product Owner, Fintech Startup
If you are looking for a partner who settles for nothing less than true expertise, this is the team. They updated us at every step of our v17 upgrade, and the transition was flawless.
leandroMariotto
CEO & Founder, Professional Services Agency
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